QUALITATIVE MEDICINE: THE EXPERIENCE OF TVER REGIONAL СLINICAL HOSPITAL

Abstract

Qualitative medicine is a guideline in healthcare strategy. Few hospitals provide quality medicine. The study is devoted to the analysis of hospitals on the example of Tver Regional Hospital. Material and methods. Study was conducted in Tver hospital in 2016-2018 years using comparison and statistical analysis, systematization, modeling. Results. Tver hospital place in the healthcare in connection with the provision of medicine is indicated. The hospital work is analyzed using standards where Tver hospital has a high medical level. The criteria of «affordability», «quality» and «timeliness» are defined. Quality management system and Tver hospital structure are considered that way specialized high-tech medicine is provided. The interaction algorithm with patients is presented. The management methods, the organization structure, the quality criteria and the head physician’s tasks are identified. Factors and public procurement role affecting the quality are established. The oligopoly model was built reflecting the market impact on the quality Tver hospital services in competitive environment. Discussion. To provide quality medicine the hospital must use quality standards with a strategy. The quality treatment depends on the factors: number of patients, funding, competition. Conclusion. Results were conducted for hospitals in the regulations development and the choice of methods to provide quality medicine.