Identification of demand and expectations from the creation of a web portal and mobile application to inform business entities on their compliance with mandatory requirements of sanitary legislation

Introduction. Business is important for ensuring social stability of the country’s economy. To increase the pace of economic development, control and supervisory activities in relation to business have been reduced. However, one of the mechanisms for achieving sanitary and epidemiological well-being for many years has been control and supervisory activities. This requires the introduction of new formats of preventive work using preventive measures and ensuring access of economic entities to reliable information on sanitary and epidemiological norms and rules.

Purpose. Determining the demand and expectations from the creation of a web portal and mobile application for informing business entities on compliance with mandatory requirements of sanitary legislation, considering the specifics of various sectors of economic activity.

Materials and methods. Qualitative and quantitative analysis of the degree of demand from the business community for the creation of specialized information resources to ensure sanitary and epidemiological well-being in institutions.

Results. The study showed many entrepreneurs and business leaders to have difficulty finding reliable and up-to-date information on sanitary and epidemiological issues. When searching for information, they often come across unofficial sources that are full of unreliable information and advertise their services for commercial purposes. Most respondents noted that the emergence of a specialized web portal and mobile application of the Federal Service for Supervision in Protection of the Rights of Consumer and Man Wellbeing will have a positive impact on the work and simplify the process of interaction between the business community and representatives of the Federal Service for Supervision in Protection of the Rights of Consumer and Man Wellbeing bodies and institutions.

Research limitations. The research materials are limited to the results of qualitative and quantitative analytics among entrepreneurs operating during the period of spread of the new coronavirus infection (COVID-19) over the territory of the Russian Federation.

Conclusion. The conducted comprehensive study showed the emergence of a specialized web portal and mobile application for ensuring sanitary and epidemiological well-being in institutions will to simplify the process of interaction between the business community and representatives of of the Federal Service for Supervision in Protection of the Rights of Consumer and Man Wellbeing bodies and institutions. The conducted study also made it possible to form a list of the main goals that must be achieved when creating specialized information resources.

Compliance with ethical standards. The study does not require the presentation of the conclusion of the biomedical ethics committee or other documents.

Contribution of the authors:
Simkalova L.M. — approval of the final version of the article, concept and design of the study, editing;
Delitsyn D.A. — concept and design of the study, writing the text, processing data, editing, compiling the list of references, responsibility for the integrity of all parts of the article.

Acknowledgment. The study had no sponsorship.

Conflict of interest. The authors declare that there is no conflict of interest.

Received: January 15, 2025 / Accepted: February 19,2025 / Published: April 30, 2025

1. Krupnov Yu.A. On the role of small and medium-sized businesses in the economy of modern Russia. Vestnik evraziiskoi nauki. 2024; 16(1): 8. https://doi.org/10.15862/09ECVN124 https://elibrary.ru/avaesa (in Russian)

2. Mayorov V.I. Administrative reform in Russia: improving the public administration based on the concept of new public management. Yuridicheskaya nauka i pravookhranitel’naya praktika. 2017; (3): 109–16. https://elibrary.ru/zhljlb (in Russian)

3. Bozhukova E.M., Chechulina A.A. Reform of control (supervisory) activities. Voprosy rossiiskogo i mezhdunarodnogo prava. 2021; 11(3A): 101–10. https://doi.org/10.34670/AR.2021.30.49.037 https://elibrary.ru/rqevku (in Russian)

4. Elagin A.G., Kiryukhin V.V. The establishment of a new control and supervisory model of security arrangement. Administrativnoe pravo i protsess. 2019; (8): 61–4. https://elibrary.ru/qhkuyu (in Russian)

5. Popova A.Yu., Zaitseva N.V., May I.V., Kiryanov D.A., Kolesnik P.A. Distant control of sanitary legislation compliance: goals, objectives, prospects for implementation. Gigiena i Sanitaria (Hygiene and Sanitation, Russian journal). 2021; 100(10): 1024–34. https://doi.org/10.47470/0016-9900-2021-100-10-1024-1034 https://elibrary.ru/eexddz (in Russian)

6. Andreeva E.E. Development of the system of sanitary and epidemiology welfare providing for the metropolis population when using the risk based model. Zdorov’e naseleniya i sreda obitaniya – ZNiSO. 2016; (12): 4–6. https://elibrary.ru/xdeeyl (in Russian)

7. State Report «On the state of sanitary and epidemiological welfare of the population in the Russian Federation in 2023». Moscow; 2024. (in Russian)

8. State report «On the state of sanitary and epidemiological well-being of the population in the Russian Federation in 2022». Moscow; 2023. (in Russian)

9. WHO. Fifth virtual WHO infodemic management conference, 2, 4, 9 and 11 November 2021: meeting report. Steps towards measuring the burden of infodemics. Geneva; 2022.